Website terms of use

These terms govern access to and use of the raworkshop.bg public website and related public pages operated by Delice Automatics Ltd. Software products are licensed under separate agreements.

Scope

These Website Terms apply to visitors and users of the public marketing website, contact forms, demo booking, and downloadable public materials made available at raworkshop.bg and its locale-prefixed paths.

Acceptance of website terms only

By accessing or using this website you confirm that you have read these Website Terms. If you do not agree, do not use the website. Browsing, requesting information, or submitting a contact or demo form on this website does not by itself accept the Delice Software EULA, RaConnect notice, or any software licence. Software is licensed only through separate acceptance flows, order forms, installers, or signed agreements.

Business and consumer visitors

This website is directed at both business and consumer audiences. Mandatory consumer protections apply where you qualify as a consumer under applicable law. Business clients and traders acknowledge that marketing content is informational and that commercial terms are confirmed in order documents or contracts.

RA Workshop and Pyramid Software

RA Workshop is a product of Pyramid Software SRL. Delice Automatics Ltd is Pyramid's official representative in Bulgaria for distribution and local support. Any purchase, licence, or use of RA Workshop software is subject to Pyramid Software's licence terms and any contract signed at purchase. This website does not itself grant a software licence.

Delice products on this site

References to RaConnect, MicroAPI, RA Office Tools / Smart Office Tools, installers, and related integration services describe independent Delice Automatics Ltd products. They are not developed, operated, or warranted by Pyramid Software or RA Workshop. Their use is subject to the Delice Software EULA, RaConnect service notice, privacy notice, and other Delice legal documents published on this site (version 1.0).

Permitted use

You may browse, link to, and quote reasonable excerpts of this website for lawful purposes, including evaluation of products and services offered by Delice or represented Pyramid products.

Prohibited use

You must not scrape the site at scale, submit automated or fraudulent forms, attempt unauthorised access, interfere with site operation, misrepresent affiliation with Delice or Pyramid, or reverse engineer any downloadable component except where mandatory law permits.

External links

This website may link to third-party sites (including Pyramid Software, partners, or social networks). Delice does not control and is not responsible for third-party content, availability, or privacy practices. Accessing external links is at your own risk.

Availability and security

Delice aims to keep the website available and secure but does not guarantee uninterrupted or error-free operation. Maintenance, infrastructure faults, or third-party dependencies may cause downtime. You are responsible for maintaining appropriate security on your devices and networks when using the site.

Accounts and termination of access

If you receive credentials for any protected area, you must keep them confidential and notify Delice of suspected misuse. Delice may suspend or terminate website access for abuse, security risk, or breach of these Website Terms, with notice where reasonably practicable and required by law.

Intellectual property

Website layout, Delice-authored text, logos, and Delice product names are protected by applicable law. RA Workshop trademarks and product materials remain the property of Pyramid Software SRL or its licensors. No rights are granted except as expressly stated in a signed agreement.

Information disclaimer

Public content is provided for general information. Features, prices, specifications, and availability may change without notice. Marketing content is not a binding offer unless confirmed in writing under a separate contract.

Limitation of liability

To the maximum extent permitted by mandatory consumer law, Delice Automatics Ltd is not liable for indirect or consequential loss arising from use of this website or reliance on marketing content. Nothing in these terms limits liability that cannot be limited under Bulgarian or EU law.

Changes and notice

Delice may update these Website Terms from time to time. Material changes will be reflected by an updated "Last updated" date on this page. Where required by law, additional notice may be provided before changes take effect.

Language precedence

This website is published in English and Bulgarian. If a translated version conflicts with another language version of the same document, the Bulgarian version prevails for disputes relating to consumers in Bulgaria unless mandatory law requires otherwise.

Severability and entire agreement for the website

If any provision of these Website Terms is held invalid, the remaining provisions remain in effect. These Website Terms, together with documents expressly incorporated by reference on this site for website use, constitute the entire agreement regarding access to this public website and supersede prior website terms of the same version.

Governing law and jurisdiction

These Website Terms are governed by the laws of Bulgaria, without prejudice to mandatory consumer protections in your country of residence. Courts in Stara Zagora, Bulgaria have non-exclusive jurisdiction for business clients and traders unless mandatory law provides otherwise.