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Last updated: 1 May 2026

30-day refund policy

Every paid edition of RA Workshop is sold with an unconditional 30-day money-back guarantee.

30-day refund policy

What is covered

All paid editions: Express, Professional, every CNC add-on, Ra Server, Smart Office Tools. Both first-time and renewal purchases.

How to request a refund

Email a.petrov@delice.bg within 30 days of purchase. No reason is required. We process refunds within 5 business days to the original payment method.

What is NOT covered

One-time database services (profile system, hardware, machining centre rollouts) are non-refundable once we begin work, since they are custom labour. Hourly support sessions already delivered are non-refundable.

RA WorkshopRA Workshop Dark Logo

Pyramid Software's RA Workshop — 15+ years, 51 countries, 2,000+ fabricators. Locally supported in Bulgaria by RA Workshop Bulgaria.

  • +359 (885) 82 17 84
  • support@raworkshop.bg
  • 6000 Stara Zagora, 1 Hrishtensko Shose Street
15+ years on the line51 countries30-day money-back

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